Frequently Asked Questions
Have questions about our inspection, legal verification, or grievance redressal? We've got answers.
Home Inspections
What is covered in a NestWise Home Inspection?
Our home inspection covers 150+ check points across civil structures, dampness/leakage detection using thermal and moisture sensors, electrical wiring and earthing safety, plumbing line pressure, door/window fittings, and carpet area verification.
How soon do I receive the inspection report?
Standard digital reports with high-resolution snag photos and severity ratings are delivered within 24 to 48 hours following the on-site inspection.
Legal Verification & Due Diligence
Who conducts the legal verification?
Every legal due diligence report and agreement review is drafted and verified by experienced property lawyers registered with the Bar Council.
What documents do I need to submit for due diligence?
You typically need the draft agreement, title search documents, 7/12 extract or Index II, RERA registration certificate, and sanctioned building plan approvals.
Customer Grievances & Support
What if I have an issue with the service or report?
You can submit a ticket directly on our Customer Complaints & Grievance page (/complaints). Our senior operations team investigates all grievances within 24 to 48 hours.
Can I track my complaint status online?
Yes! Every complaint receives a unique Ticket ID (e.g. NW-CMP-...) which you can use to track real-time resolution progress on our tracking portal.